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Frequently Asked Questions

 

What is your  Deposit and Cancellation Policy?

DEPOSIT & CANCELLATION:  At the time of booking a $50 deposit will be due, an additional deposit of two nights lodging is due within 14 days of booking, and full payment 45 days prior to arrival. If you cancel, all monies paid will be lost, unless you purchase the Change Policy($20), which will allow you to move your reservation once prior to the 45 day final payment.

If I am arriving after hours, how do I check in?

To the left of Carbonate’s front door is a wood box that says LATE CHECK IN.  Inside will be a packet with maps and keys, the next morning you will need to return to the front desk to sign in.

Can we go to the Copper Mountain Athletic Club?

All Paying guests of Carbonate receive free use at the Copper Mountain Athletic Club.  When at the Athletic Club’s front desk, just give them your name and room number.

Where can we print out airline tickets?

Copper Mountain has a Conference Center with a Business Center where a computer and printer are available for use at a cost.

Do we need to bring our own firewood?

Most fireplaces are gas, but a few are still wood.  Firewood is provided, if you do not have any call the Carbonate front desk.

How do we get from the East Village to Center Village?

Copper Mountain has a shuttle service that runs all day, and picks up every 15 minutes outside the Copper Station building.  The routes are designated on the map you received at the Carbonate’s front desk.  There is also a Copper Mountain On Call Transportation- you must call 15 to 20 minutes ahead- the number is 970-368-2002.

Is there anything that we need to bring that the condo does not have?

The units are equipped with most things that you would need, paper towels, soap for dishwasher, palmolive, kitchen towels, hot pad. For bath, klennex, toilet paper, and bars of soap, but we do not supply shampoo or conditioner.

Book Your Copper Mountain Vacation Today!

Copper Mountain is the ideal location for purchasing your resort home or booking your winter or summer vacation. Situated only 20 miles from Vail, Breckenridge and Keystone, Copper Mountain offers a unique vacation experience. Lodging, dining, nightlife, and of course - epic snow terrain - all within walking distance. For Copper Mountain Lodging, we've got you covered.

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